Help Center
Parents and Schools
No you don't have to pay.
Part of the content can be used for free.
Keep using the free version or upgrade anytime to a PRO version to open all content.
Yes, the paid (PRO) version is a yearly subscription.
You can easily cancel your subscription anytime.
Please log in with your email address.
You can cancel your subscription under your Account page.
We offer a 14 days money-back guarantee for all purchases.
You can get a refund by contacting us here.
Please log in with your email address.
You can delete your account under the Account page.
Parents
Yes, when your child is logged in, you can upgrade the account.
If a teacher has created the account, please ask the teacher for the username.
If you have created the account, please log in with your email address to find out the username.
If a teacher has created the account, please ask the teacher for the password.
If you have created the account, please log in with your email address to change the password.
If a teacher has created the account, only the teacher can delete it.
If you have created the account, please log in with your email address to delete it.
Schools
Yes, a paid (PRO) subscription can be shared among several teacher accounts.
You don't need to use 10Monkeys yourself to make a purchase.
Please log in with your email address to find out the username.
Please log in with your email address to change the password.
Please log in with your email address to delete it.
If you cannot find an answer to your question, you can contact us.